How does automatic renewal work?

Your subscription renews automatically based on the delivery interval you chose at checkout. After each successful payment, your bars ship to your door — no need to reorder manually.

For example: if you chose a monthly subscription, your card is charged and your order ships every month on that same cycle.

Why does my "Recurring Subtotal" look higher than what I paid?

The Recurring Subtotal shown at checkout is auto-populated and does not include your Subscribe & Save discount. You will not be charged that higher amount.

Your actual recurring charge will always reflect the discounted subscription price.

Can I pause or cancel my subscription?

Yes — anytime. Log in to your customer portal and use the Pause or Cancel my subscription buttons.

You can also access your portal via the magic link in the confirmation email you received when you first subscribed, or by logging into your account on the site.

Can I skip or reschedule a delivery?

Yes. In your customer portal, each upcoming delivery has a Skip payment button next to it. To reschedule, click the Reschedule button next to the delivery date.

Can I add or change products in my subscription?

Yes. In your customer portal, go to the products card and click Edit to add, remove, or swap flavors in your subscription.

What if my payment can't be processed?

If a renewal charge fails, we'll send you an email with a secure link to update your payment method. Your subscription will remain active and we'll retry once your payment info is updated.